Need Assistance? Weβre Ready to Help
Have a question about one of our products, need an update on your purchase, or want help with an order? The Surprise Pawty support team is here to make your shopping experience as smooth as possible.
You can contact us using the information below, and a member of our team will get back to you during regular business hours.
Call or Text
+1 (626) 219-2889
Email Support
service@xyuanaus5.com
Business Address
Surprise Pawty
300 W Valley Blvd Ste 61
Alhambra, CA 91803
Order Assistance
For questions regarding an existing purchase, please provide your order number along with the name and email address used at checkout. This will help our support team locate your order and assist you more efficiently.
General Inquiries
You may also contact us for:
Product information
Order status updates
Shipping questions
Returns and refund assistance
Website or payment support
We appreciate your interest in Surprise Pawty and look forward to assisting you and your pets.
